Date Posted: 02/12/2025
Salary: As per Market Standarad. Open to discuss while attending Interview!
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This is a remote position.
Mail:- info@naukripay.com
telecaller job involves making outbound calls to potential and existing customers to promote products or services, handle inquiries, and generate leads or sales. This role also includes handling inbound calls, addressing customer issues, maintaining accurate call logs and customer databases, and meeting sales targets. Key responsibilities are communication, persuasion, and customer relationship building, often with a strong emphasis on achieving specific sales or engagement goals.
Key responsibilities Sales and Lead Generation: Initiate cold calls to potential clients, explain product features, and persuade customers to make purchases or schedule appointments. Follow up on leads to convert prospects into customers. Customer Service: Handle inbound calls from customers, answer their questions, and provide product or service information. Resolve customer complaints and issues professionally. Record Keeping: Maintain accurate records of customer interactions, update customer databases, and document sales methods. Reporting: Create and maintain paperwork and documentation, including making sales call recordings and other reports. Market Research: Conduct market research to understand customer needs and trends. Collaboration: Work with sales or support teams to improve the customer experience. Goal Achievement: Meet daily, weekly, or monthly call targets and achieve sales or engagement goals. Essential skills and qualifications Strong verbal communication and interpersonal skills Persuasive and self-motivated attitude Ability to handle high-pressure situations and rejection Proficiency with CRM software and telephone systems Excellent time management skills Familiarity with Microsoft Excel Positive and empathetic listening skills
Desired Skills and Experience
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
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