Customer Support Specialist - Voice Process Jobs in Kochi

Job Description

Why Thrillark?

At Thrillark, we're committed to providing exceptional customer service and ensuring that every interaction with our clients is memorable. As we continue to enhance the travel experience for countless individuals, we are now looking for a dedicated Customer Service Representative to join our team. If you have a passion for assisting travelers and ensuring their satisfaction, this could be the ideal role for you.

The Role:

As a Customer Service Representative at Thrillark, you will be a crucial part of delivering a positive and seamless experience for our customers. Your responsibilities will include:

• Providing outstanding customer support through various channels, including phone, email, and chat.
• Assisting customers with inquiries, concerns, and issues related to their travel experiences.
• Ensuring timely and effective resolution of customer problems to enhance overall satisfaction.
• Collaborating with other teams to address customer needs and contribute to the improvement of our services.
• Staying informed about industry trends and updates to better assist customers with relevant information.

We Like:

• Excellent communication and interpersonal skills to engage with customers professionally.
• A genuine passion for travel and a solid understanding of various destinations and customer preferences.
• Problem-solving abilities and a proactive approach to addressing customer concerns.
• Strong organizational skills to manage customer interactions efficiently.
• A positive attitude and the ability to work well in a collaborative team environment.

If you're enthusiastic about being part of a team that prioritizes customer satisfaction and you're ready to embark on this rewarding journey with us, Thrillark is the perfect place for you. Join us in creating lasting memories for travelers and contributing to a world-class customer service experience in the travel industry. Come be a part of our team, where every day brings new opportunities to make a difference in the world of travel.

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